Mobile Policy

Effective Date: September 04, 2025

At TaxDoctorsOfAmerica.com ("we," "our," or "us"), we value the privacy of our users, especially when it comes to mobile communications. This Mobile Privacy Policy explains how we collect, use, and protect the information you provide to us through your mobile device, including SMS (Short Message Service), mobile browsing, and other mobile-based interactions.

This policy complies with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines to ensure your rights are respected.

1. Mobile Information Collected

When you interact with TaxDoctorsOfAmerica.com via your mobile device, we may collect:

• Your mobile phone number
• Device ID, model, and operating system
• IP address and limited geolocation data (if enabled)
• Carrier information
• SMS text preferences and interaction history
• Consent records (timestamped opt-ins and opt-outs)

This data is collected directly from you (through opt-in forms or messages) or automatically when you engage with our mobile-optimized content.

2. How We Use Mobile Information

We use your mobile data only for legitimate purposes, such as:

• Sending opted-in SMS alerts (reminders, updates, promotions)
• Responding to service requests or inquiries
• Recording consent for compliance with federal law
• Improving mobile website functionality and accessibility
• Monitoring performance of SMS campaigns

We do not track users across unrelated apps or third-party websites. Your data is used solely in connection with TaxDoctorsOfAmerica.com.

3. Message Frequency and Charges

By opting into SMS alerts from Tax Doctors of America, you agree to:

• Receive up to five (5) messages per month
• Message and data rates may apply based on your carrier plan
• Message delivery may be affected by carrier or technical limitations
• We are not responsible for delayed or undelivered messages

4. User Opt-In and Consent

We require express written consent before sending SMS communications. Consent must be:

• Voluntarily provided by you (no pre-checked boxes)
• Clearly disclosed with the purpose of the messages
• Logged and retained with timestamp and IP for compliance

You may opt in via our website or by confirming through a text message. General use of our website does not constitute consent.

5. Opt-Out and Support

You may opt out of SMS communications anytime:

• Reply with STOP, QUIT, END, CANCEL, or UNSUBSCRIBE
• You will receive a confirmation of your opt-out

For help or questions:

• Reply with HELP to any message
• Email us at info@Taxdoctorsofamerica.com

All opt-out and support requests are processed promptly, typically within one business day.

6. No Sale or Sharing of Mobile Information

No mobile information will be shared or sold to third parties/affiliates for marketing purposes. We do not express or imply that your opt-in consent applies to anyone other than TaxDoctorsOfAmerica.com.

Your mobile number and related data are used exclusively for communication with us.

7. Data Retention and Protection

We retain mobile data only as long as necessary to:

• Provide requested services
• Maintain compliance with laws
• Resolve disputes or troubleshoot issues
• Preserve valid consent records

We use industry-standard safeguards, including encryption and restricted access, to protect your mobile information.

8. Modifications to This Mobile Policy

We may revise this Mobile Privacy Policy to reflect updates in law, technology, or services. When changes occur:

• The “Effective Date” at the top will be updated
• We may notify users via SMS or email where appropriate
• Continued use of mobile services indicates acceptance of the updated policy

Contact Information
For questions or concerns about this Mobile Privacy Policy, please contact:
TaxDoctorsOfAmerica.com
1509 Waukegan Road #1126, Glenview, IL 60025
Email: info@Taxdoctorsofamerica.com